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Now in their 9th year, the NZ Compare Awards have once again shone a spotlight on the best providers across broadband, power, and mobile services in Aotearoa. This year’s awards recognised organisations going above and beyond to deliver value, innovation, and outstanding customer experiences for Kiwi households and businesses.
The biggest story of the awards was Nova Energy, which secured multiple category wins across both the Mobile and Broadband sectors — a powerful affirmation of its growing position as one of New Zealand’s leading all-utility providers.
Nova’s wins across Best Customer Support – Broadband, Best Customer Support – Mobile, and both People’s Choice Awards for Power and Mobile demonstrate the company’s unique ability to support customers across multiple essential services with consistency, care, and value. Their success highlights a rising consumer trend toward integrated utility providers that deliver simplicity and reliability across the board.
While the awards showcased a wide range of impressive achievements across the industry, it was disappointing that some of New Zealand’s major providers chose not to enter the NZ Compare Awards in 2025. Their absence was noted, but it also created space for a more diverse range of rising and innovative providers to step into the spotlight. This year’s results highlight just how varied, competitive, and consumer-focused the market has become, with both fresh and returning winners demonstrating excellence across broadband, power, and mobile services.
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